Terms of Service

These Terms of Service ("Terms") govern your access to and use of the ResoluTech Solutions website (resolutechsolutions.com), our services, and our products, including ResoluDent (together, the "Services"), provided by ResoluTech Solutions ("ResoluTech", "we", "us", or "our"), based in Kakinada, Andhra Pradesh, India.

By accessing our website or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or Services.

1. Acceptance of Terms

By using this website or engaging ResoluTech for any service or product, you confirm that you have the authority to agree to these Terms, whether on your own behalf or on behalf of an organization you represent.

2. Use of Our Website

You agree to use our website only for lawful purposes and not to:

• Attempt to gain unauthorized access to our systems or data
• Interfere with or disrupt the website's functionality
• Copy, scrape, or reproduce website content without permission
• Use the website to transmit harmful code or spam

3. Services & Engagements

Specific project scope, deliverables, timelines, and fees for application development, IT services, unified communications, and other engagements are agreed separately in writing (via proposal, statement of work, or contract) between ResoluTech and the client. These Terms apply generally in addition to any such agreement, and where there is a conflict, the specific signed agreement governs.

4. ResoluDent Product Terms

ResoluDent is licensed to clinics on a subscription or engagement basis as agreed at onboarding. Clinics using ResoluDent (the "Customer") are responsible for:

• The accuracy of data entered into the platform
• Obtaining lawful consent from patients for data processing and communications (including WhatsApp/SMS reminders) sent through the platform
• Maintaining confidentiality of staff login credentials
• Complying with applicable healthcare and data protection laws relevant to their practice

ResoluTech provides ResoluDent "as is" with reasonable efforts toward uptime and support, but does not guarantee uninterrupted or error-free operation. Detailed service levels, support terms, and data handling commitments for ResoluDent are set out in the applicable customer agreement.

5. Intellectual Property

All website content, branding, and the underlying software, design, and code of ResoluDent and other ResoluTech products remain the intellectual property of ResoluTech Solutions unless otherwise agreed in writing. Custom software developed for a client under a specific engagement is governed by the intellectual property terms of that engagement's agreement.

6. Fees & Payment

Fees for services and products are as quoted or agreed in the applicable proposal, invoice, or subscription agreement. Payment terms, late payment consequences, and refund policies (where applicable) will be specified in that agreement.

7. Disclaimers & Warranties

Our website and general product information are provided "as is" without warranties of any kind, express or implied, except as expressly stated in a signed agreement. We do not warrant that our website will be error-free or uninterrupted.

8. Limitation of Liability

To the maximum extent permitted by law, ResoluTech Solutions shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or Services. Our total liability for any claim relating to a specific engagement is limited as set out in the applicable signed agreement for that engagement.

9. Termination

We may suspend or terminate access to our website or a product such as ResoluDent for violation of these Terms or a subscription agreement, non-payment, or as otherwise permitted under the applicable agreement.

10. Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Kakinada, Andhra Pradesh, unless otherwise agreed in a specific client contract.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or Services after changes are posted constitutes acceptance of the updated Terms.

12. Contact Us

For questions about these Terms, contact us at connect@resolutechsolutions.com or +91 99664 99634.